In case you’ve never opened a web hosting account or you’re switching companies and the new one deploys an account management console that you haven’t seen before, you may get bewildered about how to do a certain task in your account or on your desktop PC. This is the reason why, many web hosting providers have set up a knowledge base, which specifies the most common enquiries and issues connected with the specific platform they use, instead of adding only some generic information. This sort of knowledge base will permit you to find the right information quickly and easily, so you won’t need to spend time and energy on stuff that might require something as simple as hitting a button or checking a tickbox. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and important facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans feature an elaborate knowledge base where you can find information about all the difficulties that you could come across and their resolutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but you are not able to send email messages, for instance. We’ve tried our utmost best to be as exhaustive as possible and to encompass all the available options so as to save you time and efforts and to offer you different solutions for every problem. The knowledge base includes educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, while if you’d like to check the full list of articles, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting service feature thorough online help documentation where you will see info on all the features that our in-house built Hepsia Control Panel comes with, together with solutions to various questions and challenges that you could come across. All setup guides include detailed explanations, which goes to say that you won’t need to worry about skipping something in case you are aiming to export a database, for instance. The troubleshooting articles include a range of different possible causes of particular problems and the solution for each one of them, so in case you are not able to send emails although you have the right SMTP server settings, for instance, you can quickly find out what the reason for this might be and repair the problem with a few clicks of the mouse in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in every single section. In case you would rather check out all help articles, click on the Help link, which is located in the upper right corner of the screen.