If your hosting service provider supplies live chat support, you're able to speak to a representative live and find out helpful info or get an issue resolved promptly. The key advantage of using chat as an alternative to calling to talk with a live person is that you will need only a computer with access to the web, therefore you will not pay any fees if you're in a different state or country. In addition, it is quicker to copy and paste details for example domains, usernames or error messages i.e. details which are sometimes hard to give to the other side on the phone. The real-time chat is also a much quicker approach to contact your website hosting service provider's support crew as compared to using a ticketing system. Last, but not least, in case some issue requires a bit more time to be taken care of, you're able to do something else entirely while you wait for guidance on the live chat, so you won't waste time - something that's not possible when you are on the telephone.

Live Chat Support in Shared Hosting

We supply a live chat support service for all of the shared hosting that we offer and we're able to assist you with almost everything live. If you don't have an account with us yet, we will be able to give you more details about the packages so as to help you to choose the most appropriate package. If you are an existing customer, we will be able to help you with any billing or general matter and with lots of common tech issues, for instance an e-mail address installation in a desktop e-mail client. If you are unable to phone us for some reason or you're in some country where we do not have a local telephone number, the live chat is the best option to contact us. Of course, some problems need more time to examine and test, so you will need to open a ticket to our technicians, but nonetheless, we are able to save your time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support as a part of our services, therefore if you have any questions for our Linux semi-dedicated hosting service, you will be able to speak with our customer support team anytime regardless if you've already purchased your account or not. In general, the chat service is for billing, pre-sales and basic questions and troubles, still we will assist you with quite a lot of technical questions too. We will help you select the right package for your web sites in case you do not have an account yet, we can reply all of the billing questions or issues you have or we can assist you with setting up your new e-mail address on your computer or smartphone - all the aforementioned will be done quickly as our live chat service is online all the time, every single day. Whenever you want assistance, you can chat with an agent and save a lot of time.