Service Uptime Guarantee in Shared Hosting
When you purchase a shared hosting plan through our company, we guarantee that your sites are going to be up and running at least 99.9% of the time. We have practically got rid of the web hosting server downtime by using a sophisticated cloud hosting platform where separate groups of web servers address every portion of the overall service - files, databases, e-mails, and so forth. In this way, should there be a problem with a server, the other machines part of the cluster will simply take over and your websites will not be affected the slightest bit. In order to avoid any infrastructure troubles, we also have diesel backup generators and a few independent Internet providers. Skilled admins keep tabs on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server package purchased through our company. You can forget about your site being unavailable for some reason as we use a top-notch cloud web hosting platform with a custom-built load balancing system. Rather than running everything on one server and risking one service to take everything down, we've allocated the many services among their own sets of servers. In other words, your files, database, e-mail messages, statistics, and so on, are handled by separate clusters, and so the failure of one server has no impact on the overall service or on your Internet websites. A variety of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We've got hardware and software firewalls as well as an experienced team of professionals to check the incoming and outgoing traffic and to respond to every single software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by several Internet providers and diesel-powered backup generators. In addition, we work with new hardware for the physical web servers in which the VPS accounts are created to prevent any probability of hardware failure and each part has been tested carefully. The integrity of your info is guaranteed by employing enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites shall be functioning practically without any disruptions. Our competent professionals will resolve promptly any software issue which may surface, so even if there is an issue with a different VPS server account on the physical web server, your VPS shall not be affected. The hosting server uptime is listed on our website and not hidden in our Terms of Service because we can keep our promise and provide an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you acquire a dedicated server from us, we guarantee that it will be operational no less than 99.9% of the time. To begin with, your server will be designed with new and thoroughly tested hardware components and we'll not make any compromises about this. Our data center in the center of Chicago offers powerful diesel backup generators, so in the case of a power outage your web server will still be operational and with many redundant Internet service providers, your web sites will be accessible if there's any online connectivity problem. In case of any unanticipated circumstances, we have experienced sysadmins that keep track of all web servers at all times and they can take action immediately to resolve the issue in a very timely manner. Last but not least, our web servers have hardware and software firewalls to stop the unwanted traffic in the case of a DDoS attack.