Support Channels

  • Video Tutorials

  • Video Lessons

  • Learn as soon as possible how you can alter a file or import a database from our array of how to video training.

  • F.A.Q.

  • A F.A.Q. Section

  • We provide an intuitive Frequently Answered Questions section where there are plenty of solutions to the most often asked questions.

  • Learn More
  • Ticketing System

  • A Ticketing System

  • The customer support team is on–line 24x7x365 to handle each of your concerns. You will receive a solution within less than 1–hour following the ticket submission.

  • Learn More

Forms of Guidance

  • Shared Hosting Support

  • Shared Hosting Help and Support

  • If you need support supervising your shared hosting account, or need more resources for your sites, just simply let us know and we’ll give you the ideal resolution.

  • Learn More
  • VPS Hosting Support

  • VPS Servers Help & Support

  • Assuming that you run into troubles managing your SolusVM administration interface, or with any of the web applications your VPS has been pre–installed with, let us know.

  • Learn More
  • Dedicated Hosting Support

  • Dedicated Servers Support

  • You would like to change the configuration of your dedicated server? We are available 7 days a week to support you.

  • Learn More
  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a staff of expert techs able to help you with anything related to your semi-dedicated server. They are available 24/7 throughout the year.
  • Learn More