Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Control Panel you will find an in–depth Help section offering tons of how–to articles and frequently asked questions. They are compiled by our support team of professional techs. Just type in your question and our intelligent system will return the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • If you prefer to see how a task is completed or how an issue is solved, rather than just reading about it, then examine our compilation of educational video tutorials. They address many different topics and will help you quickly learn how to work with the Web Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client support service with a sixty–minute support ticket response time guarantee. A team of accomplished support engineers will be online for you to attend to all the inquiries that you may possibly have. During non–peak hours, a response will be given in even less than twenty minutes.