Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply warranty with all of our shared hosting packages, meaning that each individual advice inquiry you submit will be answered to in less than 60 minutes maximum. Our support team members are trained to immediately overcome any situation and to give you relevant advice on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our crew of professionals will be on the web for you 24x7x365 to reply to all your requests and to take care of any trouble you will have. You will be able to open a technical support ticket from your Web Control Panel or send us an email message anytime. In addition, on business days, you could give us a call or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guidance while working on your online projects within the Control Panel, it is possible to always press the Help button and locate your question in the group of articles or blog posts that will appear. We have also turned almost all of the articles into training videos. The list of video clips will come up if you select the Videos option located in each section.