1 hour ticket response
We are focused on giving a swift and adequate reply to every customer support ticket submitted by a customer. Our skilled technical support team members will review your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average tech support ticket response time has proven to be 20 minutes.
A Top–Notch Customer Support Service
We have a team of web hosting support experts who will be happy to respond to all your questions every time you are in need of help. Most of our support staff members have many years of experience in the shared hosting arena, which suggests that you can constantly count on quick and exhaustive answers to your problems.
An Easy–to–Navigate Help Center
In the Web Control Panel you can find an easy–to–navigate Help Center section where you can find quick tips on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. archive, find more information in the web hosting account management articles or check the instructional video tutorials.